Privacy Notice - Career Stuck Diagnostic
This Privacy Notice was last updated on 21 Jan 2026
Nicole Williams Coaching is part of Nicole Williams Organisational Psychology Ltd, owned by Nicole Williams.
We are committed to protecting and respecting your privacy.
This Privacy Notice relates specifically to the 'Career Stuck Diagnostic' (Diagnostic). It explains how we collect, use, and safeguard the information you provide when using the Diagnostic.
Information We Collect
When you complete the Career Stuck Diagnostic, we collect and process information to generate your personalised report and to support the ongoing development of the diagnostic itself. This may include:
Your name and email address
Your responses to diagnostic questions about your work experience, energy, motivation, values, confidence, and readiness for change
Automatically generated scores and profile summaries based on your responses
This information is used only for the purposes described below.
Legal basis for processing
We process your data on the basis of:
Contractual necessity – to deliver the product you have purchased
Legitimate interest – to develop, refine, and improve insight-led professional tools
Consent – where you have agreed to your anonymised responses being used to support diagnostic development
You are asked to provide this consent before starting the assessment.
How We Use Your Information
Your data is used to:
Generate your personalised Career Stuck Diagnostic report
Deliver your report securely by email
Analyse aggregated and anonymised response data to refine, validate, and improve the diagnostic framework over time
Your responses are processed automatically to produce your results.
This is not a clinical or medical diagnosis.
Data storage and security
Your assessment data is stored securely using industry-standard cloud services.
Access is limited to authorised systems and administrators only.
We apply reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Third-party services
To deliver the Career Stuck Diagnostic, we use trusted third-party services, including:
Website and assessment hosting platforms;
Secure email delivery services;
Payment, automation, and learning platform providers.
These may include tools such as Lovable, Resend, Zapier, and Kajabi.
Data Security
All third-party providers act only on our instructions and are required to meet appropriate data protection standards.
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your assessment data only for as long as necessary to:
Provide access to your report;
Respond to follow-up queries;
Support diagnostic refinement and validation;
Meet legal or regulatory requirements.
You may request deletion of your personal data at any time, subject to legal obligations.
Your rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for communications at any time
Raise a concern with the Information Commissioner’s Office (ICO)
Requests can be made using the contact details provided on this website.
Consent statement (shown before the assessment)
Before starting the Career Stuck Diagnostic, you are asked to confirm that:
By continuing, you agree to your responses being used to generate your personalised Career Stuck Diagnostic report.
You also consent to your anonymised responses being analysed in aggregate to support the ongoing development and validation of the diagnostic.
You may withdraw this consent at any time by contacting us.
Important note
The Career Stuck Diagnostic is a reflective, insight-based tool designed to support professional self-awareness and decision-making.
It does not provide clinical, medical, or mental health diagnoses and should not be used as a substitute for professional medical or psychological advice.
Any use of response data for development or validation purposes is carried out on an anonymised and aggregated basis.
Contact Us
If you have any questions about this Privacy Notice or our data practices, please contact us at:
Post: Nicole Williams Organisational Psychology Ltd., First Floor, Swan Buildings, 20, Swan Street, Manchester M4 5JW.